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We have customer care available to take your questions by call: (888) 323-0068 or 00852 3050 6756 below hours from Monday to Sunday:
New York Time 7 PM - 9 AM
San Francisco Time 4 PM - 6 AM
Oslo Time 1 AM - 3 PM
Our formal working hour is Hong Kong time Monday to Friday: 8:30AM - 12:00AM and 1:30PM - 6:00PM (UTC+8), but phones also will be attended during the above mentioned time by TAPTES staff.